FAQs

Ted’s Health delivers men’s health solutions to help you feel your best, every day.
Personalised treatments by us, for you.

Got a question? We’ve ticked off some of the most common here.
Reach out on support@tedshealth.com if you need more information.

Who is Ted’s Health?

Ted’s Health is the UK's first digital healthcare platform dedicated to men's health, with a focus on testosterone replacement therapy (TRT), erectile dysfunction treatment and men’s health supplementation. 

We deliver UK-licensed medication directly to your door, aiming to debunk the taboos surrounding men’s health through open, friendly, and personalised care.

What treatments do you offer?

We offer expert care in three key areas of men’s health:

Testosterone therapy – Support for testosterone deficiency through clinically backed hormone treatments.

Erectile dysfunction treatment – Effective solutions tailored to your needs for improved sexual health.

Men’s health supplements – High-quality supplements to support energy, mood, and overall well-being.

Each treatment is discreet, clinically led, and delivered directly to your door.

How does it work?

Our testosterone treatments begin with a simple at-home blood test for your convenience. An expert clinician will review your results and develop a personalised treatment plan, requiring a confirmatory blood test. Once confirmed, your medication subscription will be delivered straight to your door.

For erectile dysfunction support, answer a quick questionnaire to help us assess your suitability for medication.For supplements, explore our range and learn more here.

For supplements, explore our range and learn more here.

How much does it cost?

We’re passionate about making men’s health solutions more accessible, which is why our prices remain competitive. We believe in complete transparency—no hidden fees. Your total subscription cost will be based entirely on your personalised treatment plan, with everything you need included. After your blood test and consultation, you’ll receive a tailored plan outlining clear pricing with no added costs.

Will I really benefit from testosterone replacement therapy?

We really think so! Many men experience significant improvements in energy, mood, muscle strength, focus, and overall well being with testosterone replacement therapy. If your blood tests and symptoms show low testosterone, our expert clinicians will create a plan to help you feel your best again. Ready to take the next step? Explore our patient success stories and start your journey toward better health today.

Why Ted’s Health over a typical doctor and prescription service?

We don’t aim to replace your GP. We’re here to complement and support your NHS GP, through more discreet, convenient, and empowered ways to manage your health.

Are you medically certified to prescribe me treatment?

Of course. We have built a world-class team of expert doctors who have decades of experience in treating men’s health issues. In addition to our core medical team, we have a senior medical advisory board who are all medical leaders who continually work to ensure we remain at the forefront of the latest, evidence-based advancements in care pathways and treatment options.

Is this a subscription service?

No — we’ve moved away from traditional subscription plans. Instead, we offer a flexible, pay-as-you-go model tailored to your treatment. You’ll only pay for the medications you’re prescribed, when you need them.

Payments are made in treatment rounds (usually every 1–3 months), and each round includes everything you need to stay on track—medications, monitoring blood tests, follow-up consultations, travel letters, and more. This approach allows us to closely monitor your progress and adjust your dosage if needed, ensuring your treatment remains fully personalised.

You’re in control at every stage. If your needs change, you can pause or cancel your treatment plan anytime through your Ted’s Health dashboard. Managing your care—and your costs—is simple, transparent, and designed to fit around your life.

I am nervous about the blood tests, how do these work?

For our testosterone and erectile dysfunction treatments we offer two types of blood tests. A simple at-home finger prick test is a convenient solution for the first blood test, which we use to take a number of readings to understand your current health status.

For the second, confirmatory test, we use a venous blood draw (with a needle), which provides the most accurate results for tailoring your treatment. This can be done by a trained professional in the comfort of your home, or at a nearby partner clinic or pharmacy—whichever suits you best. The process is quick, straightforward, and handled with care.

Why do I need to take two blood tests for testosterone therapy?

Your first baseline blood test helps us check for a range of health markers, including lipids, hormonal health, prostate health and, of course, testosterone levels. The second confirmatory blood test helps confirm if testosterone replacement therapy is right for you.

The combination of tests allows us to adhere to TRT guidelines, but more importantly provide you with a more holistic picture of your health at an early stage in the process. 

What help and support will I get throughout my treatment?

We monitor your bloods every 3 months, included in your subscription costs, for TRT. Our medical team is always only an email or phone call away if you have any questions or issues.  

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